That is an interesting question asked by lot of professionals since keepcustomer engineers go lengths to satisfy their customers. We sometimes find ourselves working late into the night because we are fixing our clients websites--not because we HAVE TO, but because we LIKE TO.
Despite, that our company's vision and goal has been to formulate a effective campaign for small and medium sized businesses to get more customers through Internet. Most of the services existing out there claim to do one thing or the other--but very few firms (high end firms) actually care about overall goal of the business when it comes to online marketing (for e.g. some do SEO, some do Social Media, some do reputation management, and some even promise MORE CALLS by giving another phone number--It is tough to list everything here!!)
ok, that was a long background, but simply put--one word--We are "Word of Mouth Marketing and Customer Retention company"--We want you to keep your customers (both current and potential customers). Each and everything that we do for businesses has one common goal--to keep customers coming back and continuously hear their feedback (and promote it).
Word of mouth is not really marketing, it is just customers talking about businesses, and that is all people care about and so should businesses who are serious about staying in business.
We will continue to set high standards and continue to help businesses get access to affordable and well rounded internet marketing products and services.